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That doesn't add up. I'm sure these companies scale customer service staff to demand. Seems more plausible that Twitter's public nature means complaints there a
by twhb 9y ago
That doesn't add up. I'm sure these companies scale customer service staff to demand. Seems more plausible that Twitter's public nature means complaints there are measurably more harmful, so the companies intentionally devote more resources per complaint.
- kalleboo 9y ago> I'm sure these companies scale customer service staff to demand If they did, 45 minute hold times wouldn't be a thing.