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sigh I know what airline status is thanks. I also know where I normally sit in the list of upgrades given the route and number of empty seats. When I respond n
by ryanmarsh 9y ago
sigh I know what airline status is thanks. I also know where I normally sit in the list of upgrades given the route and number of empty seats.
When I respond negatively to surveys I get upgraded almost immediately, others have noticed this trend as well.
- ubernostrum 9y agoI never noticed it in years of getting surveys, as an AA EXP and Delta PM. Always depended on the same old known factors: elite load on the route, time of booking/time of request (depending on airline), etc. Only thing I ever could tie to surveys/feedback was AA comping me 5k RDM after one particularly horrid flight.
- ryanmarsh 9y agoUnited. Also, AA hates their customers so no surprise. You should try it with Delta a little birdie told me they take those numbers very seriously.
- ubernostrum 9y agoI got merged into AA from the old US Airways program (was US Chairman's Preferred, became AA EXP). Ditched them after about a year and a half of suffering, and did a three-month match to Delta Platinum. Most of the flying was due to working remote for a company in the bay area; now I work for a different company and actually live out here, and don't have to play the frequent-flyer game anymore. For less than what I used to spend on economy tickets with upgrade hopes, I just buy business/first class on the occasions when I want it. Anecdotally I have noticed slightly better treatment from that, and I know the gate agents and flight crew have status listed on the manifest and so can guess who's up front because they bought the ticket and who's up there because of an upgrade. Which I guess says something about the priorities of the airline and the usual behavior of the status-holder.