Yea, I was in San Diego airport checking into my flight to London with BA and someone at BA had messed up bad (I'd missed a connection inbound due to their faul

Yea, I was in San Diego airport checking into my flight to London with BA and someone at BA had messed up bad (I'd missed a connection inbound due to their fault). The check in staff was completely useless, kept sending me to AA people to solve it even though it was BA metal and ticketing. AA sent me back, and again and again. Called support, outsourced and completely useless. Flight was getting closer and closer. Tweeted about it and that team actually solved my problem within 15 minutes being polite and on the ball.