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Great. Another way for companies to send me an automated response that doesn't answer my question.
by joosters 9y ago
Great. Another way for companies to send me an automated response that doesn't answer my question.
- _jal 9y agoAt a guess, that's what airline decision-makers are probably thinking, too. It doesn't have to be that way, but probably will. This is an entirely different category, but my local hardware store started publishing a number to text with any questions about home repair and whatnot, and they're actually great, responding quickly with good answers and sometimes a bit of humor. Really awesome customer service.