The folks coming down on Derek might do well to read Donald Norman's book, The Design of Everyday Things, which speaks directly to this issue. It's important to

The folks coming down on Derek might do well to read Donald Norman's book, The Design of Everyday Things, which speaks directly to this issue. It's important to remember that the purpose of design is not simply to dazzle the beholder, or make people think, but to make useful things usable. It's easy for designers to forget this, especially the avant-garde sort who fall in love with their own creative spirit, tend to win the accolades for their "radical" ideas. In fact, Norman's book introduced me to one of my favorite design epithets: "It probably won an award."