"Pearson has categorically denied there is anything wrong with its computer-based test or the scoring engine trained to analyse candidates’ responses." Surely

"Pearson has categorically denied there is anything wrong with its computer-based test or the scoring engine trained to analyse candidates’ responses." Surely that lack of self-questioning makes them categorically unsuitable to do the job. By refusing to acknowledge that there's room for process improvement, that signals that they don't care about quality.