The issue here is that whoever drafted the rules did not think to offer an easy way to appeal the results. If the person in the article could have just said "ca

The issue here is that whoever drafted the rules did not think to offer an easy way to appeal the results. If the person in the article could have just said "can I have a human do this next time" there wouldn't have been a problem. This is what happens when non-technical people that have too much faith in technology draft policies.