Well if Uber doesn't provide consumer protection then you're not forced to use them. But personally I'd rather take the risk and give up my customer protection

Well if Uber doesn't provide consumer protection then you're not forced to use them. But personally I'd rather take the risk and give up my customer protection (and be fine 99% of the time) than deal with a conventional taxi. Judging by Uber's popularity it looks like I'm not alone.