9 ms·

https://www.ovh.ie/public-cloud/ https://www.ovh.ie/public-cloud/ Claims no less than 99.999% SLA: Daily: 0.9s Weekly: 6.0s Monthly: 26.3s Yearly: 5m

• mcintyre1994 9y ago
  > OVH Public Cloud guarantees 99.999% SLA for all available resources. (compute, storage, network) Where the support team detects a lost connection that isn't caused by scheduled maintenance, you will receive damages of 0.5% of the monthly rate per minute of unavailability (up to a maximum of 100% of your consumption for the current month). Clever, they get to schedule maintenance outside of the SLA guarantee so it's entirely meaningless.
  • dx034 9y ago
    But they usually admit to errors. The public logs in this case confirm that it wasn't maintenance. For OVH (as for any provider) it's better to promise 99.999% and pay if you have an issue than to promise 99.99% and lose clients to AWS.
  • toomuchtodo 9y ago
    Most SLAs don't cover scheduled maintenance.
• onestone 9y ago
  Good luck claiming SLA refunds from them. Their "support" will stall for months and in the end forget/expire your requests.