> If you organization has resolved to buying it's operations software off the shelf, like Oracle EBS, it's already admitted it can't develop software. If "I" o

> If you organization has resolved to buying it's operations software off the shelf, like Oracle EBS, it's already admitted it can't develop software. If "I" organization has resolved to buying "it has" software, it still does not mean that the organization cannot write software. ERP systems or HR systems, for instance, are rarely written in-house, even if the company does nothing but writes software. > I'm getting the feeling we are talking about different things. Obviously. That's why I said: "funny choice of words". > All of those things you listed are bug tracking / management software. Not even half of them, but it doesn't matter here. > I'm talking operational software that runs the business. It's all custom and fits like a glove if the business is competent. And you should have started with providing this as your definition of "enterprise class software". I would never have thought that this is what you meant.