4 ms·
This is extremely disingenuous of them to have their FAQ essentially contradict their TOS. Honestly sounds like they are deliberately trying to deceive people.
by qyv 9y ago
This is extremely disingenuous of them to have their FAQ essentially contradict their TOS. Honestly sounds like they are deliberately trying to deceive people.
- rmc 9y agoAn interesting question is "What did the traveller agree to?" The ToS legalese which says "We have no responsibility" or the FAQ which says they check & validate that the luggage is safe to take. It sucks that companies can say one thing in the ToS and that overrides the more prominant FAQ.