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"Airmule strongly advises each traveler to inspect each item carefully." But in their FAQs, they have this: "Can I inspect the shipments?" "All travelers hav
by dghf 9y ago
"Airmule strongly advises each traveler to inspect each item carefully."
But in their FAQs, they have this:
"Can I inspect the shipments?"
"All travelers have the right to inspect their shipment(s) prior to boarding. However, please note that Airmule manually inspects and verifies each item for safety before traveler handoff."
https://airmule.zendesk.com/hc/en-us/articles/115004938167-Can-I-inspect-the-shipments- https://airmule.zendesk.com/hc/en-us/articles/115004938167-C...
- qyv 9y agoThis is extremely disingenuous of them to have their FAQ essentially contradict their TOS. Honestly sounds like they are deliberately trying to deceive people.
- rmc 9y agoAn interesting question is "What did the traveller agree to?" The ToS legalese which says "We have no responsibility" or the FAQ which says they check & validate that the luggage is safe to take. It sucks that companies can say one thing in the ToS and that overrides the more prominant FAQ.
- hw 9y agoEven if the travelers inspect the shipments, are they supposed to open every single container/bag inside to ensure that everything's legal? How would common folk know how to tell between heroin and baby powder? What about hidden compartments, sealed containers?
- DonHopkins 9y agoGee, it looks like a USB stick. I sure hope there isn't anything illegal on it.