they have fixed this. They regularly blog, have sent email messages, twitter posts etc apologizing for the delays and keeping us informed on the latest updates

they have fixed this. They regularly blog, have sent email messages, twitter posts etc apologizing for the delays and keeping us informed on the latest updates on shipping, demos of the product to show they are making progress etc. I'm really not sure what else they could do in the communication regard, their only problem now is they aren't shipping the product.