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> It's a deterrent. A deterrent how? Scenario: you want to repair your Apple device. You go online to order a new component, conveniently at the same time you

> It's a deterrent. A deterrent how? Scenario: you want to repair your Apple device. You go online to order a new component, conveniently at the same time you get a cheap screwhead to open the device, and everything goes on as expected. If you don't know any better not to open this incredibly fragile device, nowhere along the way have you had a learning experience. >Repairing devices is not a profit center for Apple. >To Apple, the ideal device is one that never needs repairs. These are strong assertions about how Apple operates on the inside. But on the outside, an iPhone screen repair out of warranty can still run in the region of $150, and screen repairs are on the cheap side of services Apple provides. I sincerely doubt that Apple doesn't generate a profit with prices like that. https://support.apple.com/iphone/repair/screen-damage https://support.apple.com/iphone/repair/screen-damage >Apple does not design their devices to be unrepairable. They just don't design them to be repairable. These statements are, to me, identical. Repair factors into the design of devices - Apple engineers didn't suddenly forget about it while making an iPhone. If the device isn't meant to be repairable, you're instead intended to replace it, which is wasteful and also a boost to Apple's profits.

eridius 9y ago
> A deterrent how? I don't get it. You're arguing both that using custom screws is some horrendous thing that Apple's doing to screw over customers, and that it's not even a deterrent at all because you can buy screwdrivers for it. You can't have it both ways. > I sincerely doubt that Apple doesn't generate a profit with prices like that. Why do you doubt that? Do you have any information about what the BOM is for the repair (and don't forget, replacing the screen also means replacing the Touch ID sensor too). Do you have any information about how long it takes for an Apple repair technician to actually perform the repair, and how much they get paid? Do you actually have any information at all as to what it costs Apple to perform repairs? Because it doesn't sound like you do. That said, it's certainly possible that an individual out-of-warranty repair might cost more than strictly necessary, but if so this would presumably be to offset the cost of in-warranty repairs. I really have no idea if any individual Apple repair costs more than strictly necessary, but repairs as a whole are not something Apple does for a profit. > These statements are, to me, identical. Then you have an awfully rigid black & white view of the world, and there's not much more to discuss here.
- ivanbakel 9y ago
  >You can't have it both ways. I certainly can, because my argument doesn't rest on the screws being effective. The only important part is that Apple chose a screwhead on the sole basis that it tried to be a barrier to customers, which is a principle that I take issue with. If the screws were later easily bypassed, more power to the consumer, but it doesn't excuse the design choice.

eridius 9y ago

> A deterrent how? I don't get it. You're arguing both that using custom screws is some horrendous thing that Apple's doing to screw over customers, and that it's not even a deterrent at all because you can buy screwdrivers for it. You can't have it both ways. > I sincerely doubt that Apple doesn't generate a profit with prices like that. Why do you doubt that? Do you have any information about what the BOM is for the repair (and don't forget, replacing the screen also means replacing the Touch ID sensor too). Do you have any information about how long it takes for an Apple repair technician to actually perform the repair, and how much they get paid? Do you actually have any information at all as to what it costs Apple to perform repairs? Because it doesn't sound like you do. That said, it's certainly possible that an individual out-of-warranty repair might cost more than strictly necessary, but if so this would presumably be to offset the cost of in-warranty repairs. I really have no idea if any individual Apple repair costs more than strictly necessary, but repairs as a whole are not something Apple does for a profit. > These statements are, to me, identical. Then you have an awfully rigid black & white view of the world, and there's not much more to discuss here.

ivanbakel 9y ago
>You can't have it both ways. I certainly can, because my argument doesn't rest on the screws being effective. The only important part is that Apple chose a screwhead on the sole basis that it tried to be a barrier to customers, which is a principle that I take issue with. If the screws were later easily bypassed, more power to the consumer, but it doesn't excuse the design choice.