> Most stores have far fewer controls than they could, because they'd rather be nice to their customers. This changes if the level of fraud/theft increases. Ye

> Most stores have far fewer controls than they could, because they'd rather be nice to their customers. This changes if the level of fraud/theft increases. Yep, and people can easily see this for themselves. It is incredibly telling to note the difference between going into the Rite Aid on Rainier Ave S in Seattle and the Rite Aid on 35th Ave NE in the same city. They're almost directly due north/south of each other and separated by less than ten miles. However, the Rainier one has at least one visible store security guard, tags on the shopping trolleys to prevent leaving the store with them, locked-down shaving razor refills and baby formula and small electronics, and "you are being recorded" security televisions prominently placed. The one on 35th has none of those. If there is a security guard or loss-prevention specialist, that person is often hidden. Shave refills are easily accessed (though do have removable security tags), there are corrals outside so customers can use the trolleys to load purchases into their vehicles, and the store simply feels more open and accessible.