I pay $400/yr for United Club access specifically so that I can go there when there's a flight delay or cancelation. Like, that is specifically the reason I pay

I pay $400/yr for United Club access specifically so that I can go there when there's a flight delay or cancelation. Like, that is specifically the reason I pay it. As a regular business traveler, it is worth it to have access to better and less busy agents, and a nicer place to sit, when something goes wrong. Letting in people for free when something goes wrong would eliminate the benefit in it (because the most important thing is the lack of lines/crowds).