Their consumer hardware is insane to repair, on some models its over 20 screws and a full disassembly to change the hard drive. If you send it to HP for repair,

Their consumer hardware is insane to repair, on some models its over 20 screws and a full disassembly to change the hard drive. If you send it to HP for repair, expect half your screw mounts to be sheared off by HP's repair team!