5 ms·
Then there's the time United cancelled my early morning flight from SFO to LHR and rerouted me home via an 8pm flight to Dulles and refused to let me use the lo
by linker3000 9y ago
Then there's the time United cancelled my early morning flight from SFO to LHR and rerouted me home via an 8pm flight to Dulles and refused to let me use the lounge when I suggested it would be a nice gesture ('some people have paid an annual fee for the lounge you know...') so I spent the whole day moving between restaurants and seats in the departure lounge.
That was the last time I flew with them.
/Not bitter..
//Hell, yes, I was sooo pissed.
- koyote 9y agoIf you had flown BA and they cancelled your flight you'd have been in for a nice amount of cash in compensation due to EU law.
- throwaway049 9y agoEntitled anyway. That delay compensation applies to all flights starting or ending in the EU.
- atomwaffel 9y agoAlmost, but not quite. It does apply on all flights departing from the EU, but only on flights arriving in the EU if they are operated by a carrier from an EU country. It's a small but important distinction. For example, if you were travelling from London to New York, it would always apply regardless of the airline. In the other direction, however, it would apply on BA but not on AA.
- zippergz 9y agoI pay $400/yr for United Club access specifically so that I can go there when there's a flight delay or cancelation. Like, that is specifically the reason I pay it. As a regular business traveler, it is worth it to have access to better and less busy agents, and a nicer place to sit, when something goes wrong. Letting in people for free when something goes wrong would eliminate the benefit in it (because the most important thing is the lack of lines/crowds).
- MichaelGG 9y agoUnited lounges are unfortunately pretty full already with their awards programs plus their "tens of dollars" upgrades. If they let every person they rerouted or canceled in, it'd be even worse. Though it doesn't mitigate how crappy it must have been for you.
- toweringgoat 9y agoThere is no early morning flight from SFO to LHR. In fact there are no morning flights (on United) from SFO to LHR. It just doesn't make any sense in terms of timings. And random flight cancellations happen on any airline (and rebooking options can be limited depending on time of year). Its part of flying, deal with it.
- kps 9y ago> There is no early morning flight from SFO to LHR. It took about 20 seconds to have Google Flights show me a 6:40am departure from SFO to LHR via ORD.
- asclepi 9y agoI assume OP meant that there are no early morning nonstop flights from SFO to LHR.
- linker3000 9y agoFair play - I have just checked this out and my memory wasn't too accurate - it was UA901, which leaves around 12:55 (when it's not cancelled!), and I was probably basing my comment on the fact that I was getting to the airport around 9.30am to allow for returning the rental and security etc., so I would have been on the road to the airport around 8am.
- komali2 9y ago>deal with it Why is his solution (suggesting the behavior is poor) a better implementation of "dealing with it" than your implied implementation (doing nothing)?
- toweringgoat 9y agoI'm just pointing out that disruptions are nothing unexpected if you travel often - you can't really expect extraordinary treatment. (Sure, in the EU at least you get food and lodging by law - but lounge access is a completely different beast.) After all do you expect to be put in first class just because a weather or security issue caused your flight to be cancelled? You aren't the only person affected, airlines can't handle everyone like a snowflake.
- driverdan 9y agoI don't see the problem. If you want lounge access pay for it. Flights get cancelled and delayed, especially in SFO.