Send it in a certified letter. Address it to the CEO and send certified CC's to the FDIC, CIO, and a reporter for a local or national tech newspaper column. It

Send it in a certified letter. Address it to the CEO and send certified CC's to the FDIC, CIO, and a reporter for a local or national tech newspaper column. It may sound archaic but you have to raise the visibility if you're concerned about changing the banks behavior.