2 ms·
my favorite google ux story is that the "ux study" behind drive.google.com switching to some weird, pseudo filesystem with double click to open (in a webpage!)
by V-eHGsd_ 9y ago
my favorite google ux story is that the "ux study" behind drive.google.com switching to some weird, pseudo filesystem with double click to open (in a webpage!) was based on a user study with 12, twelve, participants. half of them were not completely dumbfounded by a web page that required you to double click to interact with an element. not completely dumbfounded meant that they either clicked twice initially (2 IIRC), or clicked once, waited fewer than 5 seconds, and then tried double clicking.
the big joke, at least while I was there, was that ux for random tools kept changing because they kept hiring ux engineers who needed to change something, anything, just to get promoted.