4 ms·
It makes sense for Amazon to rein in third-party sellers. Amazon needs them to fill out the catalog and cover the long tail of products, but poor customer exper
by TorKlingberg 9y ago
It makes sense for Amazon to rein in third-party sellers. Amazon needs them to fill out the catalog and cover the long tail of products, but poor customer experiences damage Amazon's brand. I'm sure it upsets sellers, but this is part of selling through Amazon. If I have to email back and forth with the seller before I can return a defective item, why should I buy on Amazon instead of eBay?