4 ms·
Can you give examples of what you mean by a defective product? Do you mean the legal definition[1], more or less as in "unsafe"? Because if so, the reason the
by will_brown 9y ago
Can you give examples of what you mean by a defective product?
Do you mean the legal definition[1], more or less as in "unsafe"? Because if so, the reason they are likely telling you to discard defective product is so it can't be used as evidence in a liability case in the instance an unsafe product has caused any harm.
[1] https://en.m.wikipedia.org/wiki/Product_defect https://en.m.wikipedia.org/wiki/Product_defect
- kbutler 9y ago"A product defect is any characteristic of a product which hinders its usability for the purpose for which it was designed and manufactured." This does not imply "unsafe".
- will_brown 9y agoI don't think you read the second sentence defining the legal definition: >Product defects arise most prominently in legal contexts, where the term is applied to "anything that renders the product not reasonably safe"
- detaro 9y agoWouldn't having the customer ship it back before you give them a refund decrease the chance that they'll keep it and use it against you?
- will_brown 9y agoNo if you ship a defective product back to Amazon, one that has caused injury, and they got rid of it and you sued, their act could and would likely be considered * spoilation of evidence*. As a result Amazon could be sanctioned by a court and have the burden of evidence shift against them (i.e. no longer do the plaintiffs/you have to prove the product was defective, now the defense would have to prove the product wasn't defective).