Twice a year we do reviews. I have some KPIs I collect for my team, but most managers don't. We also have the standard HR matrix of 1-5 scaling, but I think it'

Twice a year we do reviews. I have some KPIs I collect for my team, but most managers don't. We also have the standard HR matrix of 1-5 scaling, but I think it's actually quite effective at providing a framework. Employees do self-assessments, then managers do assessments, then you meet for your review. The review is more about being on the same page + communicating future expectations.