Can you fix your exchange/company? Downtime should be unacceptable and exceptional for a financial marketplace. On Coinbase however, downtimes and unexpected

Can you fix your exchange/company? Downtime should be unacceptable and exceptional for a financial marketplace. On Coinbase however, downtimes and unexpected behavior are common place, and happen multiple times a week. It's outright fraudulent when you allow your employees to trade during those downtimes. What the hell.