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> The company has promised to hire 3,000 more content moderators before the year’s end, bringing the total to 7,500, and is looking to improve the software it u
by thelock85 9y ago
> The company has promised to hire 3,000 more content moderators before the year’s end, bringing the total to 7,500, and is looking to improve the software it uses to flag hate speech, a spokeswoman said.
As someone with little knowledge of how technology (beyond buzzword-y AI/NLP topics) could be applied to content moderation, I wonder if this is a solvable problem. There are so many competing interests around using Facebook as a ideological/political/cultural platform and it seems that monetizable users are the only ones worth keeping happy.
- emodendroket 9y agoFacebook penetration is really high so I imagine at this point preventing an exodus of users is more of a concern than it was in the past.
- throwaway2016a 9y agoIt is absolutely solvable with AI/ML but it will take a while to get there. The human moderators fill the gap while we wait (which could be years).