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They hate solving problems when someone comes up to them with a strange and incomplete description and says "can you fix my problem"? The made a whole show abou
by koube 9y ago
They hate solving problems when someone comes up to them with a strange and incomplete description and says "can you fix my problem"? The made a whole show about this called the IT Crowd where they play a tape that says "Have you tried turning it on and off again" instead of legitimately answering phones.
https://en.wikipedia.org/wiki/The_IT_Crowd https://en.wikipedia.org/wiki/The_IT_Crowd
Here's a subreddit where people complain about the problems that people bring them:
https://www.reddit.com/r/talesfromtechsupport/ https://www.reddit.com/r/talesfromtechsupport/
Here's a subreddit for which the tagline starts with "Tired of stupid customers?":
https://www.reddit.com/r/iiiiiiitttttttttttt/ https://www.reddit.com/r/iiiiiiitttttttttttt/
There are many problems in the tech field which are exceedingly difficult yet uninteresting. There are many problems that people bring that are vague descriptions that eventually turn out to be user error. It would not be surprising for the same phenomenon to exist in the medical field as well.
- FLUX-YOU 9y agoThe human body apparently has pretty terrible UI/UX.
- taneq 9y agoIt's not bad for something we found in a cave.
- komali2 9y agoHuh, I had never thought of that - the daily issues that patients bring a doctor I can see as a parallel to an engineer being presented with "can you fix my email?" - complete with user stupidity - "My heart don't feel good" "Did you quit smoking and start exercising like I told you to?" "No."