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I also had the swollen battery problem but my 9550 - my trackpad eventually got pushed up 1/4 of an inch or so. The bummer was that my laptop was out of warran
by dugmartin 9y ago
I also had the swollen battery problem but my 9550 - my trackpad eventually got pushed up 1/4 of an inch or so. The bummer was that my laptop was out of warranty and the battery is not a "user serviceable option" on the 9550 so I couldn't just order a replacement battery from Dell -- they wanted me to send it in and wait two weeks which was a non-starter as it is my main development machine. I ended up buying a used battery off of some guy on Amazon along with a screwdriver kit with a T5 bit. It took me all of 10 minutes to replace the battery.
I haven't had any other problems but the fact that they won't allow end-users to replace such a simple part as the battery will make me think hard when I replace this laptop.
- mtl_usr 9y ago> they wanted me to send it in and wait two weeks which was a non-starter as it is my main development machine Pro equipment means pro support. Why is only Apple getting this ?
- FireBeyond 9y agoHah, what? My rMBP, fully loaded, had an issue with the logic board (one of the many that affected the 2013 rMBP). Took it to an Apple Store. They wanted it for a week and a half for "replacement and testing". Dell absolutely has Pro Support, up to and including same day replacement if you need it.