3 ms·
This was kind of painful to read. The author's tech arrogance is extreme. For example, how was the lady who came in supposed to know the wifi password, the pr
by narrator 9y ago
This was kind of painful to read. The author's tech arrogance is extreme. For example, how was the lady who came in supposed to know the wifi password, the proxy settings or that youtube was blocked?
- gjjrfcbugxbhf 9y agoThe lady did not know where the WiFi icon is or where the proxy settings widget is. The latter is understandable the first just shows utter and complete uselessness.
- vacri 9y agoYou've misread the article. He isn't complaining about her not knowing the proxy setting. He's far from being arrogant - he's complaining about how people look down their nose at 'support' while being clueless about the things they need support with. He's not complaining that she doesn't know that the proxy blocks streaming video, he's complaining that she doesn't know that her powerpoint presentation uses streaming video and what the ramifications of that are. Read the article again and this time actually look at what he's complaining about, not just the tech keywords in the story. His problem is with her demeanor, not her skill.