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If the problem is that the data is there but people don't understand it, then you'd see consumers flying a shitty budget airline like Spirit once and then going
by ilyanep 9y ago
If the problem is that the data is there but people don't understand it, then you'd see consumers flying a shitty budget airline like Spirit once and then going back to another airline. People will regularly come back to these budget airlines. I really do think that consumers' revealed preferences are just not what most people think they should be.
- zaroth 9y agoI can tell you for me, that's exactly what happened. I flew Spirit exactly once. I couldn't stop telling people how horric it was for weeks and absolutely I would never even consider flying with them again.