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For those considering MS Surface, be aware that, unlike Apple, support is limited to the country that you purchased the device in. See this comment from 2 mont
by delhanty 9y ago
For those considering MS Surface, be aware that, unlike Apple, support is limited to the country that you purchased the device in.
See this comment from 2 months ago on HN [1].
Because of that negative point, I'm now considering one of the Ubuntu Dell Precision models and would appreciate any experiences on HN of Dell and international support for business class laptops.
[1] https://news.ycombinator.com/item?id=14400873 https://news.ycombinator.com/item?id=14400873
- nailer 9y agoAuthor of that comment here. Still being sent back and forth between Microsoft UK and Microsoft US with an occasionally unusable laptop.
- mtl_usr 9y agoSuch a good way to attract pro users. The number of Apple store and their world-wide support is one of the reason I see a lot of pro users reluctant to buy something else than a MacBook. This makes absolutely no sense since the only buyers of Surface products are as of now pretty much only "pro" users.