4 ms·

I used a microsoft account, never had an xbox live subscription/game and it worked.

• alain_gilbert 9y ago
  I used a @hotmail.com email address, here is what it says: There is a problem with your login. Please be sure you are using a Microsoft account with an XBox Live account associated and that you have authorized access to your profile information if prompted. Maybe "@hotmail.com" is not considered a microsoft account ? What are you using (@outlook.com) ?
  • BayesStreet 9y ago
    My old university email that was linked to microsoft when I signed up for visual studio i think? Not sure if this will still work, was a few years ago. https://login.live.com/login.srf?lw=1 https://login.live.com/login.srf?lw=1
  • deleted 9y ago
    [deleted]
  • deleted 9y ago
    [deleted]
  • beyti 9y ago
    Same here. Resolved by: 1. logging in through https://account.xbox.com/ https://account.xbox.com/ 2. click profile picture top right corner and click profile 3. Privacy settings 4. Privacy and Online Safety > Privacy 5. Allow all "Microsoft Can" options (possibly not all needed but don't know which ones required so..)
    • alain_gilbert 9y ago
      That worked for me, thank you ! I didn't change any settings though. Maybe I just needed to login on https://account.xbox.com/ https://account.xbox.com/