To clarify: I am aware that there are plenty of outsourcing disaster stories, and that these probably outnumber the number of successful cases. I am looking to

To clarify: I am aware that there are plenty of outsourcing disaster stories, and that these probably outnumber the number of successful cases. I am looking to hear from some of the latter, especially from those on the commissioning side as they might be seen as less likely to have their jobs depend on it.