No, they admit it's a hardware issue. They're just saying that the software 'readout' overstates the degree of signal loss. Simplified example: Holding the ph

No, they admit it's a hardware issue. They're just saying that the software 'readout' overstates the degree of signal loss. Simplified example: Holding the phone the 'wrong' way drops signal strength 20% If the bars displayed signal strength as such: 20% 40% 60% 80% 100% Then the hardware issue would result in the loss of one bar. However they're saying their bars display (for instance): 20% 85% 90% 95% 100% So the hardware issue can show you losing 4 bars.