There are plenty of successful service oriented companies. For example, Uber and Lyft, both sell a service that requires a proportional amount of new contracto

There are plenty of successful service oriented companies. For example, Uber and Lyft, both sell a service that requires a proportional amount of new contractors and employees, to scale. Another would be Palantir, which sells services based off of a core software product. How do you classify companies that are ambitious, but perform work that doesn't scale?