yes but this is also a problem in the real world right? I could order anything, sign the package once it arrived, and then complain that the box was empty. With

yes but this is also a problem in the real world right? I could order anything, sign the package once it arrived, and then complain that the box was empty. With or without a smart contract, it is hard/impossible to prove I'm lying or not. So I assume this case is mostly taken care of by insurance, not the platform fee? Or I guess that's what the platform fee is for?