4 ms·

It's really interesting to hear you say that. I'm in sales and have to make decisions like this all the time. On our side we're constantly making calculations a

It's really interesting to hear you say that. I'm in sales and have to make decisions like this all the time. On our side we're constantly making calculations about which accounts to invest our resources in. It's really hard! There are so many variables. We're acting on imperfect information. We're considering the other accounts we're working on, and doing a cost benefit analysis. Bigger companies like MSFT and Oracle are usually better at this because a) they've been doing it longer, b) they have more resources to burn. If they throw 10 people on a large deal and it doesn't go through the company itself typically isn't hurt that much (the reps, that's a different story). The decision to put that many resources on an account that may or may not bring in revenue in the short-term is an enormous decision for a company like Twilio. This is the hard part that they have to go through. Trying to place the right bets on the right accounts. Sounds like they may have gotten your account wrong, unfortunately.

user5994461 9y ago
>>> b) they have more resources to burn. If they throw 10 people on a large deal and it doesn't go through the company itself typically isn't hurt that much (the reps, that's a different story). Basically, you're saying that your company is flimsy and doesn't have the resources to execute a sale. It's probably not the impression you want to give to clients ;) MSFT/Oracle win because they have a) decades of experience in selling b) branding c) already in the door of most companies.
- origami777 9y ago
  Did I strike a nerve or something? The personal insult makes you look defensive. And no, that's not what I'm saying. What I am saying is self evident. Large companies have more resources to spend, and they do. Smaller companies have less to spend, which results in experiences like OP's, as they have to pick and chose their battles more selectively. MSFT has laid off more sales staff in the last year than Twilio employs.

user5994461 9y ago

>>> b) they have more resources to burn. If they throw 10 people on a large deal and it doesn't go through the company itself typically isn't hurt that much (the reps, that's a different story). Basically, you're saying that your company is flimsy and doesn't have the resources to execute a sale. It's probably not the impression you want to give to clients ;) MSFT/Oracle win because they have a) decades of experience in selling b) branding c) already in the door of most companies.

origami777 9y ago
Did I strike a nerve or something? The personal insult makes you look defensive. And no, that's not what I'm saying. What I am saying is self evident. Large companies have more resources to spend, and they do. Smaller companies have less to spend, which results in experiences like OP's, as they have to pick and chose their battles more selectively. MSFT has laid off more sales staff in the last year than Twilio employs.