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HP decided to interrupt my customer experience by asking me about my experience 30 seconds after I opened the page. No thanks.
by Thlom 9y ago
HP decided to interrupt my customer experience by asking me about my experience 30 seconds after I opened the page. No thanks.
- rekado 9y agoThe same happened to me. It really spoiled the experience and I felt compelled to submit a poor rating. But then I rather just closed the tab.
- SAI_Peregrinus 9y agoThis sort of thing always gets on my nerves. Plenty of sellers do it on Amazon (almost always before the product has even arrived), many apps do it, etc. I always leave a negative review in such cases. "<company name> sent a nag asking for a review/rating. As the product hasn't arrived yet / just got installed 10 seconds ago, I can only rate what I've seen of it: no product whatsoever. 1 star! If they'd waited a week or two I might actually have a positive opinion about <product name> to write here." If they ask later on instead (after at least a week of use) I'll instead leave an actual review of the product.