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This is a big problem with these "top-down" systems in general. Look at educational systems and you'll see the same problem. Teachers generally hate their elect
by CaptSpify 9y ago
This is a big problem with these "top-down" systems in general. Look at educational systems and you'll see the same problem. Teachers generally hate their electronic record-keeping tools, but they generally have no voice in which tool is chosen. It's all up to someone up top (who has no idea how day-to-day operations work) that makes the call.
The same thing happens in finance, warehouse work, etc etc.
- greenshackle2 9y agoI code ERPs, it's a big problem there. I push to talk to the end users directly but it's not rare that the project owner on both our side and the client side wants everything to go through them. Instead of: Coder: Hey, end-user, does this data model / interface makes sense for your work? End-user: Nah, something more like ... would make more sense. It's: Coder: I'm not sure which of designs A, B, or C would make more sense for detail X of feature Y (see ambiguous specification, section 2.2.2.3.a.alpha). Project owner: Ok I'll check with the client. writes email Client's project owner: Hmm I'll ask my people. 2 days later Project owner: I've updated the specs. Coder: checks specs That... doesn't answer the question.