I would've changed the article name to "Outsourcing to India doesn't work". I fully agree with that, and can share many more horror stories. However - domestic

I would've changed the article name to "Outsourcing to India doesn't work". I fully agree with that, and can share many more horror stories. However - domestic outsourcing (such as to the company that I run ;)) does work. We use TDD, source countrol, iterations, product roadmaps, daily standups, code reviews, continuous build integration, and all the good stuff. Also, all the good domestic outsourcing companies approach the projects with a "let's build a long-term relationship" mentality. Why wouldn't we? It's much more profitable and less of a hassle to do a good job and keep getting repeat business from the same customer than to do a crappy job and keep spending budget on marketing to attract new ones.