I currently develop and maintain "enterprise software" for a large insurance corp. And laws are the enemy, I tell you :P (and the local equivalent of the IRS,

I currently develop and maintain "enterprise software" for a large insurance corp. And laws are the enemy, I tell you :P (and the local equivalent of the IRS, and other regulatory organizations, and... you get the idea). Not to mention the UX isn't a high priority requiremente (I've been asking for UX help since I joined the company, I do what I can but it's not the same) For example: European regulations on data retention and local law means we have to ask for some billing information each time, an anti-terrorist law means we have to ask some really stupid information on every single form, IRS-equivalent regulation means we have to follow some archaic accounting practices, legal requirements mean that many documents which could have been happily emailed or otherwise electronically handled have to be faxed, etc, etc, etc ad infinitum