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Yes. If you are looking to buy an ERP system to cover your South Korean, New Zealand, and Norwegian sales operations (as well as North America and your small bu
by cromulent 16y ago
Yes. If you are looking to buy an ERP system to cover your South Korean, New Zealand, and Norwegian sales operations (as well as North America and your small but growing and complex Vietnamese operation) including support for all local tax laws, currencies, and languages (including double-byte right-to-left screen layouts), then how would you choose which of the users should make the buying decision? A vote?
Should the sales users override the financial users, or should purchasing have the final say?
Maybe it sucks because the buyer is not the user, but maybe it also sucks because it tries to solve awkward problems. Everything is relative. It doesn't try to be simple, but there is a market for complex software, like it or not.