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> Blameless post mortems only work when you know that engineers or whoever is on call are operating in good faith. There's no question of someone operating in
by ncallaway 9y ago
> Blameless post mortems only work when you know that engineers or whoever is on call are operating in good faith.
There's no question of someone operating in bad faith in the article, though. Pham has a concern about negligence, but that is not bad faith. An engineer can be operating in good faith and be negligent.
I think the emails go beyond bad timing. They clearly indicate ahead of time that the post mortem will be "negligence or a root cause that would have effected a different engineer".
That's not a blameless post-mortem. That's the opposite.