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How many coffee shop owners do you think read HN? > I am willing to bet that removing free WiFi actually reduces monthly revenue. "That's why Whalen decided t

How many coffee shop owners do you think read HN? > I am willing to bet that removing free WiFi actually reduces monthly revenue. "That's why Whalen decided there'd be no more screens. It was a gradual move. She started by shutting down the Wi-Fi two years ago. Then, the cafe banned screens during lunch." "A lot of people were disappointed," Whalen says. "But we actually saw our sales increase." http://www.npr.org/sections/alltechconsidered/2014/04/10/300518819/no-laptops-no-wi-fi-how-one-cafe-fired-up-sales http://www.npr.org/sections/alltechconsidered/2014/04/10/300... I think you owe someone a coffee.

deleted 9y ago
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closeparen 9y ago
These articles are extremely grating. You didn't make your customers more social, you ejected your introverted customers and banished them back to their homes. If you do that and stay in business, then it's tautologically true that 100% of your remaining customers are extroverts. You aren't strengthening the human community, you're kicking its more vulnerable members out of public space and making them even more isolated. That's your right as a business owner, but the pompously self-righteous moralizing tone is uncalled for.