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I get it's possible to qualify statements, de-personalize, and obfuscate blame but I'm not convinced this is the ideal environment. It's diplomatic, but it's s
by siliconc0w 9y ago
I get it's possible to qualify statements, de-personalize, and obfuscate blame but I'm not convinced this is the ideal environment. It's diplomatic, but it's slower and less clear. It can work but I've also seen it fail where someone takes a comment as a suggestion when it wasn't. It's basically 'level 0' or the default mode of communication.
A good workplace culture is, essentially, leveling up from this. It's agreeing while diplomatic language is more comfortable and it's how we might communicate outside work, we're agreeing to suspend it to better achieve our shared goals. If someone challenges your idea, you need dispassionately and genuinely consider their objections and either defend your idea or acquiesce to the better idea. Some people just can't do this. Ideas are personal things and arguing about them feels uncomfortable and they don't like to feel uncomfortable. And, maybe getting a little carried away, but I think there is general societal issue where we think if you're uncomfortable something must be wrong. Good decisions are born out of argument not trust. Saying "I'm confused" or "Help me understand" when you already understand and just disagree is level 0 language. It kinda works but it's slow and inefficient and as engineers - this isn't good enough.