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If a person in tech wanted to be more diplomatic, where would you suggest I start learning about it? Books, websites, etc are very much welcome (I already read

• eropple 9y ago
  I can only speak for myself, but it really came from getting out of the tech bubble (not the economic one, but the cultural one). I was helped along quite a lot just by being consistently around people very unlike me where I was both not of the dominant core culture (and so the usual tactics of blasting through and "winning" on bombast and good argumentation) and where the people who were leading were consciously respectful of my own weird bits and let me come along at my own pace. It was an example thing, and it became much easier to pay it forward. (I am certainly no worse at technical pursuits for it, either, and it's one of my deepest criticisms of the way that our culture is expressed is that idea that kindness and understanding somehow make us worse at delivering.)
• autarch 9y ago
  I liked Crucial Conversations (https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/1469266822 https://www.amazon.com/Crucial-Conversations-Talking-Stakes-...) a lot.
  • JoshTriplett 9y ago
    I did as well. I also like "Daring Greatly", and to a lesser extent "Influencer". I hadn't heard of "Radical Candor" before its mention elsewhere in this thread, but a quick look at it turned up promising results, especially the fact that it distinguishes between empathy and directness, and discusses the failure modes of having either without the other.
• hammock 9y ago
  Getting to Yes
• bm1362 9y ago
  Go do sales for a bit