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Can confirm. Just this past week I observed mortgage loan officers taking inbound calls from prospective customers. The nuances involved in answering the huge
by spking 9y ago
Can confirm. Just this past week I observed mortgage loan officers taking inbound calls from prospective customers. The nuances involved in answering the huge spectrum of questions and complex answers around home loans (for instance) won't be replicated by machines for quite some time. In general, when people are making big financial decisions they will be more comfortable talking to another person than AI until there truly is no detectable difference anymore (20+ years away)?