4 ms·

Jobs to iPhone 4 user: "relax, enjoy your family. It is just a phone."

7 points by ryandvm 16y ago

pedalpete 16y ago
Though I've never been an apple fan with the exception of early ipods, I am VERY surprised to see them flaunt their arrogance so publicly. Strangely, it seems many of their minions are still promoting the iPhone 4 as a great device. I was on a plane the other day when a guy who had an ipad and iphone 4 calmly explained to the passenger next to him that all he had to do was hold his palm away from the phone, and things were fine. He RAVED about how great it was! It was his 3rd iPhone, he loves Apple. If you've never owned an Apple product, or only had an iPod, and went out and bought the iPhone 4, would you become a fan? Particularly when Android is just gearing up with some really interesting devices? Is the iPhone 4 Apple's Vista?
ben1040 16y ago
Maybe it's just that my mother raised me with the idea that you catch more flies with sugar. But, I don't think it's terribly reasonable to mail the CEO of a company with the tone they used, even if the product in question is defective. I think most people would not have expected a positive outpouring of help if they sent emails like that. Jobs respectfully told him to shut up and, in not so many words, return the phone if he doesn't like it. Seems like a more than appropriate response.
- ZeroGravitas 16y ago
  Another blog claimed that Apple had approached this guy to tell him to stop posting videos of the death grip glitch and that's how the exchange started. He still comes off as a loon, but it seems slightly better if you know this was part of an ongoing conversation that he didn't start.
ryandvm 16y ago
Okay - here's a conspiracy theory for you. The iPhone is no longer an immediately recognizable status symbol. It used to be that you could spot an Apple faithful from a mile away. But now, that guy may be holding a Droid or a Palm or a Blackberry or whatever. It's hard to say. Apple obviously knew about the antenna issue. A couple days after the iPhone is released Jobs issues the strange suggestion "avoid holding it in that way". And boom - you can once again instantly recognize a thoroughbred iPhone user by his or her distinct grip on their phone. Phone away from face, fingers off the antenna. Either that or the blazing pastel band that is practically required unless you want to keep a stack of replacement glass on hand. Apple has mastered social marketing.

7 points by ryandvm 16y ago

Though I've never been an apple fan with the exception of early ipods, I am VERY surprised to see them flaunt their arrogance so publicly. Strangely, it seems many of their minions are still promoting the iPhone 4 as a great device. I was on a plane the other day when a guy who had an ipad and iphone 4 calmly explained to the passenger next to him that all he had to do was hold his palm away from the phone, and things were fine. He RAVED about how great it was! It was his 3rd iPhone, he loves Apple. If you've never owned an Apple product, or only had an iPod, and went out and bought the iPhone 4, would you become a fan? Particularly when Android is just gearing up with some really interesting devices? Is the iPhone 4 Apple's Vista?

ben1040 16y ago

Maybe it's just that my mother raised me with the idea that you catch more flies with sugar. But, I don't think it's terribly reasonable to mail the CEO of a company with the tone they used, even if the product in question is defective. I think most people would not have expected a positive outpouring of help if they sent emails like that. Jobs respectfully told him to shut up and, in not so many words, return the phone if he doesn't like it. Seems like a more than appropriate response.

ZeroGravitas 16y ago
Another blog claimed that Apple had approached this guy to tell him to stop posting videos of the death grip glitch and that's how the exchange started. He still comes off as a loon, but it seems slightly better if you know this was part of an ongoing conversation that he didn't start.

ryandvm 16y ago

Okay - here's a conspiracy theory for you. The iPhone is no longer an immediately recognizable status symbol. It used to be that you could spot an Apple faithful from a mile away. But now, that guy may be holding a Droid or a Palm or a Blackberry or whatever. It's hard to say. Apple obviously knew about the antenna issue. A couple days after the iPhone is released Jobs issues the strange suggestion "avoid holding it in that way". And boom - you can once again instantly recognize a thoroughbred iPhone user by his or her distinct grip on their phone. Phone away from face, fingers off the antenna. Either that or the blazing pastel band that is practically required unless you want to keep a stack of replacement glass on hand. Apple has mastered social marketing.