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> In a nutshell, Apple knows the phone has problems but > will insist that users are simply “holding it wrong.” I think it is a wrong implication from leaked
by elrodeo 16y ago
> In a nutshell, Apple knows the phone has problems but
> will insist that users are simply “holding it wrong.”
I think it is a wrong implication from leaked documents.
The problem of Apple is that they always state, that their products are the best on the market. And this is probably true in many aspects. However most people understand "the best" not as "better than others", but as "ideal" or "flawless", which is not true. And this wrong understanding rockets the expectations of customers through the roof, ignoring physics laws etc.
- bad_user 16y agoI don't know from what market you're getting your products from, but I've never had a phone that had reception problems when holding it in the left hand. Of course, I've only used low-end Nokia phones mostly, and smartphones might have problems in general ... but you know, that's why I purchase a phone mostly ... to make phone calls ;) And when you're paying several hundred dollars on a smartphone, or getting tied up with a multi-year contract with AT&T ... you are expecting that smartphone to make phone calls fucking reliably (even more so than a $15 Nokia phone)
- elrodeo 16y agoThe thing is that there is always some negative buzz after each release of a new Apple product. Maybe this time it's something new, a real issue -- I don't know, since I don't have the new iPhone. But if make induction on the past, then this is just another exaggerated 'fact of life'.
- tjogin 16y agoThere are no reported reception problems when just casually holding the iPhone 4 in your left hand, either.
- bombs 16y agoAnandTech showed in their review that cupping the phone caused signal drops on both the iPhone 3GS and the Nexus One too. The drop on the iPhone 4 was larger, certainly, but it didn't drop the call. http://www.anandtech.com/show/3794/the-iphone-4-review/2 http://www.anandtech.com/show/3794/the-iphone-4-review/2
- thaumaturgy 16y agoGalvanic skin response varies from person to person, wildly in some cases. I haven't seen this addressed in the various iPhone 4 antenna analyses so far, though I've probably just missed it.
- axod 16y agoIt seems like this 'dropped call' thing is mainly a US thing also though. Most of the blame must surely rest with the carriers.
- elblanco 16y agohttp://www.youtube.com/watch?v=03PQyWp0mWE http://www.youtube.com/watch?v=03PQyWp0mWE
- Tichy 16y agoIt seems rather obvious that for any given phone, there is a way to ruin it's reception. If nothing helps, put it in a steel box, encase it with concrete and throw it into the ocean. That should do the job. The real question is, how is the reception in a typical phone call situation.
- CaptainZapp 16y agoWell, I can report from the high end Nokia user side (9300, > 5 years old, changed battery, still in great shape). It very rarely drops calls and I never had a reason to suspect that it makes a difference how you hold it.
- ErrantX 16y agoActually; I have. A number of my past phones (particularly Nokia's) had reception issues when held.
- GFischer 16y agoOdd. There's still demand for the Nokia 1100 ( http://en.wikipedia.org/wiki/Nokia_1100 http://en.wikipedia.org/wiki/Nokia_1100 ) due to its almost legendary reliability and reception (anecdotal evidence says that it works better than any other brand phones in the Uruguayan countryside). The Wikipedia article states that it is the best selling consumer device in the world (and handset of course).
- ErrantX 16y agoI never had a 1100. Off hand... I had 3310 (x3), 3210, 1208, 1600, N81
- rimantas 16y agoDo you have iPhone which has reception problems when holding it in the left hand? Holding phone specific way may cause signal drop, iPhone or not: http://funsizebytes.com/post/745721120/instructions-from-my-nokia-2320-which-boil-down-to http://funsizebytes.com/post/745721120/instructions-from-my-...
- Terretta 16y ago> "I've only used low-end Nokia phones mostly..." Like the Nokia 2320 with the instruction manual that says you shouldn't hold it like that? http://funsizebytes.com/post/745721120/instructions-from-my-nokia-2320-which-boil-down-to http://funsizebytes.com/post/745721120/instructions-from-my-...
- ahk 16y agoOh come on now. Nobody expects perfection even from Apple. But we do expect them to have tested the product and fixed the issue before it went to production. A simple lining over the antenna would have sufficed. This episode just illustrates Apple's design hubris.
- Tichy 16y agoSo you are saying that all other phones had these reception issues all along, and only with the "perfect" iPhone people are starting to notice?
- elrodeo 16y agoI might be wrong, but yes it looks to me exactly like this. No one cared about the same issues on the Nexus One phone.