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I understand the 'I don't want to install a new App' concern, but I suspect that will be obviated when you can hail a car using competing services' PWA (or what

I understand the 'I don't want to install a new App' concern, but I suspect that will be obviated when you can hail a car using competing services' PWA (or whatever comes next). At that point there really is no moat to protect Uber's business from competitors of all sizes. And until then, I think most of us will gladly take 30s to install a new app for a better fare.

phil21 9y ago
> I think most of us will gladly take 30s to install a new app for a better fare. And then spend 20 minutes signing up with a username/password, storing it to your password manager, adding credit card details, adding customer information to the app, setting privacy settings, etc. etc. No thanks. I'm with OP here. It is a huge barrier of entry for me to install an app. Mostly because exceedingly few apps should actually be apps (this is why we invented web browsers, but it seems everyone lost their collective minds lately) and I don't need a 50MB thing to invade my privacy to display what effectively is a web application written in html5 and javascript. Uber is one of those apps that makes it onto my phone solely because it's universal. I have less than zero interest in installing a few dozen apps on my phone for my travels - how the hell would you even know which to use where? Yet another "30s" google?
- subpixel 9y ago
  > this is why we invented web browsers Amen!