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I eventually figured it out: once I created a separate billing project not attached to the free trial credit and attached it to my account I was able to proceed
by fomojola 9y ago
I eventually figured it out: once I created a separate billing project not attached to the free trial credit and attached it to my account I was able to proceed.
I mean: totally understand the fraud issue. Incredibly deceptive error message though. Just say what you need so I can be objective about the next step I should take: I already had multiple credit cards and bank accounts attached to the payment profile, but it took me nearly 2 hours to figure out that "you've reached your quota" means "you need to create a billing account that doesn't have free credit attached".
Free advice, so worth what you paid: your experience here would be WORLDS better with a simple "Upgrade your account" button that runs the $10 charge or whatever you've decided is required for forward progress.
That said: once I was past that gate, progress was swift, so there is that. Worth the money: you just need to make it straightforward to take my money.
- boulos 9y agoI'll see if I can find the error string in the console about that (we should state the why). There are (used to be?) Upgrade your account things all over the place, but perhaps your setup was sufficiently mixed mode to have the limit yet not the prompt? Feel free to email me (contact in profile) your project number and I'll attach it to a bug.